Storage: what counts and what happens when full
Uploads and responses use your encrypted storage — 100 MB, 5 GB or 50 GB. Full means paused, never lost.
Last updated July 7, 2026
Your plan includes encrypted storage: Free 100 MB · Pro 5 GB · Business 50 GB. It holds your responses and, above all, uploaded files and signatures. Like responses, storage counts across your personal space plus workspaces you own; the meter lives in Settings → Plan.
When storage is full: new responses that would add data are paused (visitors see the same neutral "not accepting responses" note). Everything already collected is safe, and you can always read, export and delete — a full account is never a locked account.
Freeing space: delete responses you no longer need (their files go with them — export first if required), or delete whole old forms. Deletion frees the space right away. Or upgrade for more room.
Note
Text answers are small — storage pressure almost always comes from file-upload questions. If a form collects large files routinely, keep an eye on its per-question size limit (default 10 MB) and clean out processed responses periodically.