Terms of Service

1. Acceptance of Terms

By creating an account or using the Schweizerform platform (the "Service"), you agree to be bound by these Terms of Service (the "Terms"). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and Schweizerform.

We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, through service notifications. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

2. Service Description

Schweizerform is a Swiss-made, end-to-end encrypted form building platform. The Service allows you to create forms, collect encrypted responses, and manage submissions. All form response data is encrypted in the respondent's browser before transmission using a zero-knowledge architecture — meaning Schweizerform cannot access or decrypt your response data.

The Service includes, but may not be limited to: form creation and management, encrypted submission collection, encrypted file uploads, form profiles, scheduling, password protection, and subscription management.

3. Account Registration

To use the Service, you must create an account by providing a valid email address and setting a password. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.

You represent and warrant that the information you provide during registration is accurate and complete, and that you will keep this information up to date.

4. Access Code Responsibility

When you set up your account, you create a personal Access Code. This Access Code is used to derive your master encryption key, which protects all your form data. Due to our zero-knowledge architecture:

• •We do not store your Access Code — it is processed exclusively in your browser and is never transmitted to our servers.
• •We cannot recover your Access Code — if you lose it, there is no recovery mechanism. This is by design.
• •We cannot decrypt your data — without your Access Code, your encrypted form data is permanently inaccessible, including to us.
• •You are solely responsible for storing your Access Code securely (e.g., in a password manager or physical safe).

By using the Service, you acknowledge and accept that the loss of your Access Code may result in permanent, irrecoverable loss of access to your encrypted data, and that Schweizerform shall not be liable for any such data loss.

5. Data Ownership & Stewardship

You retain full ownership of all data you create, collect, and store through the Service. Schweizerform acts as a data steward — we provide the encrypted storage infrastructure, but the content belongs entirely to you.

Due to our zero-knowledge architecture, we have no technical ability to access, read, modify, or analyse your encrypted content. We do not claim any intellectual property rights over your data.

You are responsible for ensuring that the data you collect through your forms complies with all applicable laws and regulations, including data protection laws. You are the data controller for any personal data collected via your forms; we are a data processor.

6. Subscriptions & Payments

The Service offers a free plan and paid subscription plans. Paid plans provide additional forms, submissions, and features as described on our Pricing page.

• •Billing Cycles: Paid plans are available on monthly and annual billing cycles. Annual plans are billed upfront for the full year at a discounted rate.
• •Payment Processing: All payments are processed securely by Stripe, Inc. We do not store your credit card information. Stripe's terms and privacy policy also apply to your payment.
• •Upgrades: Your upgrade takes effect immediately. You will be charged the prorated difference for the remainder of your current billing period.
• •Downgrades & Cancellations: Downgrades and cancellations take effect at the end of your current billing period. You retain access to your current plan's features until then.
• •Data Preservation: Your existing forms and encrypted submissions are never deleted when you downgrade or cancel. If you exceed the limits of a lower-tier plan, you will not be able to create new forms or accept new submissions until you are within the plan's limits.

7. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations. You may not use the Service to:

• •Collect data for illegal purposes or activities
• •Distribute malware, phishing content, or spam
• •Attempt to access, interfere with, or disrupt the Service's infrastructure or other users' accounts
• •Violate the intellectual property rights of third parties
• •Collect personal data from respondents without a lawful basis or appropriate consent
• •Circumvent or attempt to circumvent any security measures, rate limits, or usage restrictions

We reserve the right to suspend or terminate accounts that violate these terms or are used for activities we reasonably determine to be harmful, illegal, or abusive.

8. Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by Swiss law, Schweizerform shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of revenue, or loss of business, arising out of or in connection with your use of the Service.

In particular, Schweizerform shall not be liable for any data loss resulting from: (a) loss of your Access Code; (b) client-side encryption or decryption failures not caused by the Service; (c) misuse of your account credentials by third parties.

Our total liability for any claims arising under these Terms shall not exceed the amount you paid to Schweizerform in the twelve (12) months preceding the claim.

9. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify you of planned maintenance in advance.

10. Account Termination

You may delete your account at any time from the Settings page. Upon account deletion:

• •All active subscriptions will be cancelled immediately
• •All personal data, forms, encrypted submissions, and associated files will be permanently deleted
• •This action is irreversible — deleted data cannot be recovered

We may terminate or suspend your account if you violate these Terms, engage in activities that are illegal or harmful, or if we reasonably believe that your account has been compromised.

11. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Switzerland.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

13. Contact

If you have any questions about these Terms of Service, please contact us at: