Save and finish later
Let people pause a long form and come back to it — in the same browser, or on any device with a private resume link.
Last updated August 11, 2026
Save and finish later (Pro) lets someone stop halfway through your form and come back to it. Switch it on per form in Settings → Advanced, then publish. A Save and finish later button appears next to Submit as soon as the person has answered something — on every page of a multipage form.
Pressing it opens a window with two options. Nothing is saved until they confirm one:
| Option | Where the answers are kept | Works on | Kept for |
|---|---|---|---|
| Quick save | In the respondent's own browser, on their own device | The same browser, the same device, the same link | 14 days |
| Advanced save | On our servers, encrypted — the respondent gets a private resume link that carries the only key | Any device, any browser | 30 days |
Both keep the files and signatures already uploaded. Saving is never automatic — we write nobody's half-finished answers anywhere until they ask us to. Each new save restarts the clock, so one resume link stays valid for the whole life of the draft. Anyone who can open that browser, or that link, can read the answers entered so far: the window says so, and it is worth repeating if you share the form inside a household or a shared workstation.
Warning
A lost resume link cannot be recovered — not by the respondent, not by you, not by us. The key that opens the draft is part of the link and exists nowhere else. That is exactly what lets us store a draft we cannot read. The window says so in plain words before anyone saves.
Coming back. When a saved draft is found — through the resume link, or in the same browser — the form is replaced by a short screen with two buttons: Resume or Start new. Nothing is restored and nothing is deleted before the person chooses. Start new asks once more, then deletes the saved answers and their files for good.
If you changed the form in the meantime, answers come back question by question. An answer whose question you deleted — or whose type you changed — is left out, and the respondent sees one line saying the form has been updated. Everything else is restored, including the page they had reached.
A draft is not a response. It never uses up your monthly allowance, never counts toward a form's response limit, and never reaches your inbox. You cannot open a draft at all: half-finished answers are encrypted for the person who wrote them, and that key is never handed to your form. Abandoned answers are data someone chose not to give you, so we don't collect them for you.
Note
Drafts behind a resume link are real data we hold on your behalf, so they count toward your account's encrypted storage (article 9.3), files included. They release themselves when the respondent submits, when they start new, or after 30 days. Quick saves sit in the respondent's own browser and cost you nothing. If your account is at its storage limit, the resume-link option is politely declined and the respondent is offered the browser option instead — they never see anything about your plan.
Tip
This earns its place on forms nobody finishes in one sitting: registrations that need a document from home, applications that need a signature, anything running over several pages. Mention it in your form's description — people who don't expect the button won't look for it.