Deleting responses, forms or your account
What deletion covers at each level — and why it's final.
Last updated July 7, 2026
A response — delete it from the inbox (or many at once, article 5.4). The sealed data and its files are erased from storage; your storage usage shrinks.
A form — deleting a form erases the form and all its responses and files. The public link stops working. Consider Close instead (article 4.5) if you only want to stop collecting.
A workspace — owner only; erases all its forms and responses for every member (article 7.5).
Your account — in Settings → Security. You confirm with your password (and, on a paid plan, acknowledge that the subscription ends immediately, without automatic refund of the remaining period). Then, permanently: all personal forms, responses, files, profiles and tags are erased from our storage; any subscription is cancelled and your payment profile is removed from Stripe; sessions end everywhere. You'll receive a final confirmation e-mail.
Two protections around account deletion:
- Owning a workspace with other members blocks deletion — transfer ownership first, so your team's shared data survives your departure.
- Forms you created in someone else's workspace stay with that workspace — they belong to the team's container, not to your account.
Warning
Deletion at every level is real and irreversible — we keep no readable copy, no shadow archive, no "restore within 30 days". Export what you're required to keep (retention duties for medical or financial records!) before deleting.